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Soodjoo

Terms and Conditions

1. Platform Purpose and Scope

IMPORTANT: This website and mobile application are designed ONLY for displaying information and arbitrage opportunities.

  • There is NO functionality for buying, selling, or storing cryptocurrencies within the app.
  • Users must be redirected to official exchange websites for any trading or payment activities.
  • This platform serves as an information and educational resource only.
  • All trading decisions and actions are solely the responsibility of the user.

2. No Access to User Assets

Soodjoo has NO ACCESS to your cryptocurrency assets or exchange accounts.

  • We do not store, hold, or manage any user cryptocurrencies.
  • We do not have access to your exchange accounts or API keys.
  • This platform is purely a reporting and information service.
  • All asset management occurs directly between users and their chosen exchanges.

3. Risk Disclaimers and Liability

WARNING: Cryptocurrency trading involves significant financial risks.

  • Asset Protection: We assume NO responsibility for the protection of user assets.
  • Trading Risks: We are NOT liable for any losses or gains from trading activities.
  • Exchange Risks: We are NOT responsible for issues with cryptocurrency exchanges.
  • Asset Security: We are NOT liable for any loss of user assets on exchanges.
  • Profit/Loss: We assume NO responsibility for any profits or losses resulting from using this platform.

4. System Accuracy and Reliability

  • Information Accuracy: While we strive for accuracy, we cannot guarantee the correctness of all information.
  • System Issues: We are NOT liable for any problems, errors, or incorrect suggestions from our system.
  • Technical Problems: We are NOT responsible for losses caused by system malfunctions or delays.
  • Data Delays: Market data may be delayed and should not be considered real-time for trading purposes.

5. Account Security and Misuse

  • Account Responsibility: Users are solely responsible for maintaining account security.
  • Unauthorized Access: We are NOT liable for any misuse of user accounts by third parties.
  • Password Security: Users must maintain strong, secure passwords and protect login credentials.
  • Account Sharing: Sharing account access with others is prohibited and done at user's own risk.

6. Payment and Refund Policy

NO REFUNDS: All payments are final and non-refundable.

  • Once payment is processed, refunds are not available under any circumstances.
  • Service interruptions do not qualify for refunds.
  • Users should carefully consider their subscription before payment.
  • Subscription cancellations prevent future charges but do not refund past payments.

7. Service Interruptions and Compensation

  • Issue Reporting: Users can report system problems through our support channels.
  • Service Credit: Verified downtime may be added to the user's subscription period.
  • Best Effort: We strive to provide transparent and timely arbitrage suggestions.
  • No Guarantee: We cannot guarantee uninterrupted service or perfect timing of alerts.
  • Resolution Efforts: We will attempt to resolve issues quickly, but cannot guarantee specific timeframes.
  • Limited Liability: If issues cannot be resolved promptly, our liability is limited to service credit only.

8. Service Transparency and Communication

  • We commit to providing clear and transparent arbitrage opportunity information.
  • System issues will be communicated to users when possible.
  • We will make reasonable efforts to maintain service quality and reliability.
  • Users will be notified of significant changes to terms or services.

9. Educational and Informational Purpose

  • This platform is designed for educational and informational purposes.
  • Content should not be considered as financial advice.
  • Users should conduct their own research before making trading decisions.
  • We recommend consulting with financial advisors for investment decisions.

10. Compliance and Legal Considerations

  • Users are responsible for compliance with local laws and regulations.
  • Cryptocurrency trading may be restricted or prohibited in some jurisdictions.
  • Users must verify the legality of cryptocurrency activities in their location.
  • We do not provide legal or tax advice regarding cryptocurrency activities.

11. Contact and Support

  • For questions about these terms, contact our support team.
  • Support is available through our official channels only.
  • We will respond to inquiries within reasonable timeframes.
  • Emergency issues should be reported immediately through support channels.

12. Terms Updates

  • These terms may be updated periodically.
  • Users will be notified of significant changes.
  • Continued use of the service constitutes acceptance of updated terms.
  • Users should review terms regularly for changes.

Last Updated: January 2025
Effective Date: Upon publication
By using Soodjoo services, you acknowledge that you have read, understood, and agree to these terms and conditions.